Privacy Policy for The Rock Orchestra
1. Introduction
The Rock Orchestra (“we”, “us”, or “our”) values the privacy of our customers, website visitors, and users of our services. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our website, purchase tickets, attend events, or use any other services offered by The Rock Orchestra.
By accessing or using our website and services, you agree to the collection and use of your information in accordance with this Privacy Policy.
2. Information We Collect
We collect various types of information to provide and improve our services. The information we collect may include:
2.1 Personal Information
- Name
- Email Address
- Phone Number
2.2 Non-Personal Information
- IP Address
- Browser type and version
- Device information
- Referring website
- Cookies and tracking technologies
2.3 Event-Related Information
- Ticket purchases
- Preferences related to events and performances
- Attendance records
3. How We Use Your Information
We use the information we collect for various purposes, including but not limited to:
- Service Provision: To process ticket purchases, manage event bookings, and deliver our services.
- Communication: To send you updates, promotions, or event-related information through emails or other communication channels.
- Personalisation: To customise your experience, offering content and event suggestions based on your preferences.
- Payment Processing: To securely process transactions.
- Compliance: To comply with legal obligations and to enforce our terms of service.
4. How We Share Your Information
We may share your personal information with third parties under the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who help us in managing our website, ticketing systems, and payment processing.
- Legal Compliance: We may disclose your personal information if required by law or in response to valid legal requests by public authorities.
- Business Transfers: If we undergo a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.
We do not sell or rent your personal information to third parties for their marketing purposes.
5. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to improve user experience, analyse website performance, and track user activity. Cookies are small data files stored on your device that help us recognise your browser and remember your preferences.
You can manage or disable cookies through your browser settings; however, this may affect your ability to use certain features of our website.
6. Data Security
We take reasonable precautions to protect your personal information. We use secure encryption technologies for sensitive information such as payment details. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
7. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: The right to access the personal information we hold about you.
- Correction: The right to request that we correct any inaccurate or incomplete information.
- Deletion: The right to request th